Terms of Service

Last Updated: December 22, 2024

These Terms of Use ("Terms") govern your use of the mobile application "Novel Romance" and all related services, content, websites, and platforms provided by Digital App Group GmbH, Ferdinand-Koch-Straße 31, 26133 Oldenburg, Germany ("we," "us," "our," or the "Company"). By installing, accessing, or otherwise using the "Novel Romance" application (the "App") or any associated services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, discontinue your use of the Service immediately.

For any concerns, inquiries, or requests, please contact us via our contact form.

1. Minimum Age and User Eligibility

1.1 Age Requirement

  • You must be at least 18 years of age, or of the age of majority under the laws of your jurisdiction, to create an account or otherwise access the Service.
  • Individuals under the minimum age are not permitted to use the Service.

1.2 Minors' Supervision

  • Where local laws permit individuals younger than 18 to use services with parental or guardian consent, such minors must use the Service only under direct supervision and with the consent of a parent or legal guardian.
  • The supervising adult is fully responsible for the minor's compliance with these Terms.

1.3 Local Compliance

  • You are responsible for ensuring that access to and use of the Service is legal in your locale. If local regulations prohibit any aspect of the Service, you may not use it.

2. Account Registration and Security

2.1 Account Creation

  • Certain features (e.g., personalized recommendations, subscriptions, virtual currency, community interactions) may require registration.
  • You must provide accurate and current information during registration and update it if it changes.

2.2 Account Responsibility

  • You are responsible for maintaining the confidentiality of your login credentials.
  • Any activities or purchases made under your account are your responsibility.
  • If you suspect unauthorized access or usage, notify us immediately via our contact form.

2.3 Suspension and Termination

  • We reserve the right to suspend or terminate your account, with or without notice, if you violate these Terms or engage in any unlawful or harmful conduct on the Service.

3. The Service and Intellectual Property

3.1 Service Description

  • The Service provides digital romance literature, including text-based novels, discussions, multimedia content, community forums, and other features ("Content").
  • We may modify, update, suspend, or discontinue any part of the Service at any time without liability.

3.2 Ownership and License

  • All Content available through the Service (including text, images, software, compilations) is protected by intellectual property laws and belongs to us or our licensors.
  • We grant you a personal, limited, revocable, non-exclusive, non-transferable license to access and use the Service solely for non-commercial purposes in accordance with these Terms.

3.3 Purchased Content

  • Content purchased within the App is for personal, non-transferable use only.
  • Digital purchases are final and non-refundable, except as required by applicable law.

3.4 Beta Features

  • Any beta features or experimental functionalities within the Service are provided "as is" without guarantees of stability or availability.

4. Community Guidelines

4.1 Prohibited Actions

You agree not to:

  • Use the Service for unlawful purposes or encourage others to do so.
  • Harass, threaten, harm, or violate the rights of others.
  • Upload viruses, malicious code, or any harmful component.
  • Reverse engineer, decompile, or disassemble any part of the Service.
  • Use automated means (e.g., bots or scrapers) to interfere with the Service.
  • Circumvent or disable security measures.
  • Infringe any intellectual property, privacy, or other rights.

4.2 Community Content Standards

  • The Service may contain romance literature, including adult themes. You agree not to submit content depicting or advocating non-consensual acts, extreme violence, child exploitation, hate speech, or other illegal or explicit conduct.
  • Spamming, advertising, or posting offensive comments is prohibited.

4.3 Content Moderation

  • We reserve the right to moderate, remove, or restrict access to any User Content or community feature if we find it violates these Terms, infringes any rights, or is otherwise objectionable in our sole discretion.

5. Purchases, Subscriptions, and Billing

5.1 Virtual Goods and In-App Purchases

  • The Service may include the option to purchase virtual items or currency ("Virtual Goods"). These have no real-world monetary value and cannot be redeemed outside the Service.

5.2 Subscriptions

  • Some features or Content may be offered via a recurring subscription.
  • By purchasing a subscription, you authorize periodic billing until you cancel.
  • To avoid billing for the following period, cancel at least 24 hours before the current subscription term ends, using your account settings in the relevant app store or payment platform.

5.3 Refund Policy

  • All digital purchases are final and non-refundable, unless required by law.
  • Requests for refunds must be directed to the app store or payment provider, as we do not handle payment processing directly.

5.4 Trial Periods

  • We may offer free or discounted trial periods that automatically convert to paid subscriptions unless canceled before the trial ends.
  • The applicable terms for auto-renewal and cancellation procedures will be disclosed at sign-up.

6. Technical Requirements

  • The Service requires a compatible mobile device with an appropriate operating system version.
  • We are not responsible for performance issues caused by outdated devices, unsupported operating systems, or insufficient storage or memory on your device.

7. Liability and Indemnification

7.1 Disclaimer of Warranties

  • The Service and Content are provided on an "as is" and "as available" basis without warranties of any kind, express or implied.
  • We do not guarantee that the Service will be error-free, secure, or uninterrupted, or that it will meet your requirements.

7.2 Limitation of Liability

  • To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, including loss of profits or data.
  • In cases of ordinary negligence, our liability is limited to breaches of essential contractual obligations and only to foreseeable losses.

7.3 Force Majeure

  • We are not responsible for service disruptions caused by events beyond our reasonable control, such as natural disasters, technical failures, or regulatory changes.

7.4 Indemnification

  • You agree to defend, indemnify, and hold harmless us, our officers, employees, and affiliates from all claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service or violation of these Terms.

8. Third-Party Services and Advertising

8.1 External Resources

  • The Service may include links or references to third-party services, offers, or advertisements ("Third-Party Ads"). We do not endorse or control such third parties.
  • Your interactions with third parties, including payment and delivery of goods or services, are solely between you and those third parties.

8.2 No Liability

  • We are not responsible for the content, policies, or practices of third-party sites or services. You acknowledge and agree that we are not liable for any damages arising from your use of or dealings with third-party resources.

9. Governing Law and Dispute Resolution

9.1 Governing Law

  • These Terms are governed by the laws of the Federal Republic of Germany, excluding conflict-of-law rules.

9.2 Venue

  • The courts located in Oldenburg, Germany have exclusive jurisdiction to resolve disputes arising out of or in connection with these Terms, unless otherwise required by mandatory consumer protection laws.

9.3 Arbitration (U.S. Residents)

  • If you reside in the United States, you may be subject to binding arbitration on an individual basis and waive any right to participate in class actions. Specific arbitration policies, rules, and opt-out processes (including any 30-day time limit to opt out) may be made available to you separately, or upon request.

9.4 One-Year Limitation

  • Unless prohibited by law, any claim arising out of or related to these Terms must be filed within one (1) year after such claim arises. Otherwise, it is permanently barred.

10. Contact Information

For any questions, concerns, or requests regarding these Terms, please reach out via our contact form or write to us at:

Digital App Group GmbH

Ferdinand-Koch-Straße 31

26133 Oldenburg

Germany